Home / Frequently Asked Questions

Read our help guides and frequently asked questions below.

Will I receive a book in the mail?

All of our fitness guides are sold as eBooks. If you would like a hard copy, you can print one off like most of our BBB babes do; we don’t mail out hard copies.

How do I receive the Bikini Body Burn fitness guides?

Once you have placed an order, you will receive an email with a link to download your guide/s. The link expires within 14 days of your purchase. Once downloaded, you need to save the guide/s to dropbox, your mobile device and/or your computer. If you don’t save it, you will lose access… and how’s a babe to exercise without her fitness guide? So make sure you save it!

Can you resend me a guide if I lose my phone?

If you have any queries about downloading your Guide, please contact us within 30 days of purchase with your purchase number. We will not send you another link to a guide if you lose your copy when you get a new phone or tablet, so make sure you back up your current device!

How do I transfer a guide from an old device?

Each device has a different method of transferring pdfs from device to device. We recommend contacting your device manufacturer to determine how to transfer the Guide over. Alternatively, if you have saved the guide to Dropbox, simply resave the guide from Dropbox to your new device.

How long will it take for the resistance bands to arrive?

Please refer to our shipping section.

Do I need a gym membership to do the Bikini Body Burn workouts?

No, you don’t need a gym membership but you will need some basic equipment to complete the workouts in the 12 Week Guide. Click here for more information.

Still need help, babe?

Send an email to hello@bikinibodyburn.com and someone from the BBB team will get back to you within 2-3 business days!